Privacy Policy

Kiwi Family Kitchen values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (referred to as “our website”).

Personal information we collect

When you visit our website, we automatically collect certain information about your device including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.

Additionally, when you make a purchase or attempt to make a purchase through our website, we collect certain information from you including: your name, billing address, shipping address, payment information, email address, and phone number.

How do we use your personal information?

We use the information that we collect to fulfill any orders placed through our website (this includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We also use this information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website.

Sharing your personal information

We only share your personal information with third parties that allow us to use your personal information in the manner described above. For example, we use Shopify to power our online store and process payments. We also use Google Analytics to help us understand how our customers use our website.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data retention

When you place an order through our website, we will maintain your order information for our records unless you ask us to delete this information.

Changes to this policy

We reserve the right to update this privacy policy from time to time. We advise that you review this policy with each order.

Contact information

If you would like more information about our privacy practices, have questions, would like to make a complaint, or access, correct, amend or delete any personal information we have about you, please contact us by email at or mail using the details provided below:

Kiwi Family Kitchen
21 Haronga Road, Inner Kaiti, Gisborne NZ 4010